Providing quality service to a growing, culturally diverse community requires that your organization be culturally competent…but, what does it mean to be a culturally competent?
This engaging program answers that question by giving you the awareness and tools to create cultural competency in your organization. This session combines the most effective customer service strategies with cultural sensitivity to serve our diverse community confidently.
The Culture of Service was launched as part of the CommunityCare Foundation’s Capacity Building Programs.
Got broadband? Get our video in installments! Each clip is approximately 6 minutes in length and 5 megabytes in size. Click on each thumbnail to download.
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